Privacy Policy

1. Introduction

disamdeluc ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our platform (collectively, "Services"). This Policy describes the types of information we may collect, how we use it, and the choices available to you regarding your information. By using our Services, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We may collect the following categories of information:

• Account Information: name, email address, and credentials provided when you register for or access the platform.
• Usage Data: information about how you interact with our Services, including pages viewed, features used, and session duration.
• Device and Technical Data: IP address, browser type, operating system, and device identifiers collected automatically.
• Communications: information you provide when contacting us for support or inquiries.
• Cookies and Similar Technologies: data collected through cookies, pixels, and local storage, as described in Section 6 below.

3. How We Use Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our Services;
• Personalising and improving user experience;
• Communicating with you regarding updates, support, or administrative notices;
• Monitoring usage patterns and analysing platform performance;
• Detecting, preventing, and addressing technical issues, fraud, or misuse;
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving the Services, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time by contacting us using the details on our contact page.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• With service providers and vendors who perform functions on our behalf, such as hosting, analytics, and customer support;
• To comply with legal obligations, court orders, or governmental requests;
• To protect the rights, property, or safety of disamdeluc, our users, or others;
• In connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate confidentiality safeguards.

6. Cookies and Tracking Technologies

Our Services may use cookies and similar technologies to recognise your browser, remember preferences, and understand how the Services are used. You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the Services may not function properly without them. Where required, we will request your consent before placing non-essential cookies on your device.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to or from our Services.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. Where such transfers occur, we aim to ensure appropriate safeguards are in place in accordance with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to the processing of your information, and the right to data portability. To exercise any of these rights, please contact us using the details provided on our contact page. We will respond to verifiable requests within a reasonable timeframe and in accordance with applicable law.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.

12. Third-Party Links

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact information provided on our website. We will do our best to address your inquiry promptly.